Configs™

Achieving Accurate Understanding

Key Learning Outcomes:

• Achieve deeper understanding in less time

• Build credibility

• Improve accuracy and efficiency by “doing it right the first time”

• Avoid misunderstandings

• Improve morale

• Create alignment

• Deliver exceptional customer service, internally and externally

Configs challenges teams to achieve 100% accurate understanding as quickly and efficiently as possible. Using only a board, some leather pieces, and their communication skills, teams compete to create an exact replica of an original pattern.

Team members learn and then practice effective, pragmatic communication behaviors. Their improved performance demonstrates how to effectively communicate to positively impact real-world outcomes.

In-person Experience

1 hour